'The current
financial year will see the full impact of this crisis, and we will start
seeing the recovery in the next financial year.'

Illustration: Dominic Xavier
"I believe this is an
opportunity for India to take leadership in certain sectors and
industries," Kris Gopalakrishnan co-founder of Infosys
and chairman of Axilor Ventures tells Shobha Warrier in the
concluding segment of a two-part interview.
So,
you feel what we are experiencing is only a hiccup, a short-term downturn?
Yes,
but it has definitely put us back significantly.
Will we go back to the 1991 situation?
I
do not think so. That's why we need to restart the economy as quickly as
possible.
We
need the government to support the industry and also people.
There is a general an anti-China sentiment
all over the world after the coronavirus infection. Many countries like Japan
and South Korea have asked their companies to move back from China.
Do you think the infrastructure and business environment is attractive enough for them to relocate to India?
Do you think the infrastructure and business environment is attractive enough for them to relocate to India?
It
is improving. but a lot more improvement can happen.
We
see states like UP,
MP, Gujarat, etc amending their labour laws and simplifying the
registration processes.
I
think more and more states must come forward to improve ease of doing business.
That will definitely help attract investment into the country.

IMAGE: A worker prepares raw material at a sweet
shop in Bikaner. Photograph: PTI Photo
The labour reforms
announced by these states have angered the trade unions, and they have
threatened to go to the ILO...
There has to be a balance
between the working people, the economy, economic growth, and the need to
attract FDI.
We need to see which labour
laws must be protected and which labour laws must be amended.
For example, minimum wage.
Also, if you let go
somebody, you need to have a transition period.
We must think of a social
security system where there is some protection if you lose your job for a
certain period of time.
So, we have to build safety
nets within the economy to soften any issue that comes up when you amend the
labour laws.
But it has to be done.
Because most of our laws are archaic and very cumbersome for businesses to
adhere to and manage.
Is it a foregone conclusion
that 2020 is going to be a year of negative growth and economic recession?
Yes, there will be an
impact on the economy.
Last year, we grew at
around 6% to 7%. The IMF said 1.9% growth for this year, but some people are
predicting even up to -5% negative growth.
It all depends on the
impact of the lockdown, and how long it takes to revive. And whether the virus
is going to come back.
Do you foresee the world
order changing after the Covid crisis?
It is possible. During
crises like these, new opportunities will emerge.
New leadership will emerge.
New industries also emerge.
I believe this is an
opportunity for India to take leadership in certain sectors and industries.
Like?
For example, in the
technology area itself, I believe there is an opportunity in healthcare for
India to emerge as a leader.
70% of the vaccines are
already manufactured in India. And the world requires a new vaccine.
These are opportunities.
As a business, society and
country, we must take advantage of this.

Illustration: Dominic Xavier
How can businesses take
advantage of a situation like this?
In normal times, changes
happen slowly. During crises, we are forced to change fast.
If you can visualise how
things will change, you can emerge stronger and be in a better position to
adapt to the future.
You mean, take risks and
innovate?
Yes. For example, from
physical services to digital services.
If you are a restaurant
owner, can you become a cloud kitchen and deliver at home?
When things go back to
normal, you can do two businesses. One is, deliver cooked meals home, and also
have a place to dine.
So, take this as an
opportunity to reinvent yourself.

IMAGE: A worker at a silk mill in Agartala. Photograph:
PTI Photo
Where do you see India in 2021?
We will still be emerging.
I think it will take us 18 months to two years to come out of this.
The current financial year
will see the full impact of this crisis, and we will start seeing the recovery
in the next financial year.

Some compare the global
economic scenario to that of the Great Depression of 1929 while some say we
have not seen anything like this after World War 2. Most of the large economies
shrank by more than 10% in the last couple of months.
As an entrepreneur, how do you see the domestic and global economic situation?
As an entrepreneur, how do you see the domestic and global economic situation?
What we are experiencing is
unprecedented and unparalleled. I think nobody living today has seen anything
like this in their lifetime. There are very few people who are alive today,
have experienced the aftermath of World War 2.
For a majority of the
people, this is a first-time experience.
What about the 2008
financial crisis?
2008 was mainly a crisis in
the financial sector. Of course, financial sector is the backbone of any
economy. But the 2008 meltdown impacted only the financial services; it did not
impact all the sectors.
Secondly, it was not
global. But today, every country is affected, every industry is affected, and
that too simultaneously. That's the reason why this is unprecedented.
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Opinion